Executive Certificate in Assertiveness and Conflict Resolution

Thursday, 05 February 2026 22:43:04

International applicants and their qualifications are accepted

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Overview

Overview

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Executive Certificate in Assertiveness and Conflict Resolution equips leaders with crucial skills.


This program develops effective communication and negotiation strategies.


Learn to manage workplace conflicts constructively. Master assertive communication techniques.


Designed for executives, managers, and team leaders seeking to enhance their leadership capabilities.


The Assertiveness and Conflict Resolution certificate boosts professional confidence.


Improve team dynamics and workplace productivity. Gain the skills to navigate challenging situations.


Conflict resolution training is invaluable for career advancement.


Enroll today and transform your leadership style. Explore the Executive Certificate in Assertiveness and Conflict Resolution further.

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Assertiveness training is the key to unlocking your full potential in the workplace. This Executive Certificate in Assertiveness and Conflict Resolution equips you with practical skills to navigate challenging interpersonal dynamics and confidently resolve conflicts. Master effective communication techniques and build strong, collaborative relationships. Boost your career prospects with proven strategies for assertive communication and negotiation. Our unique, interactive workshops and real-world case studies provide an engaging learning experience. Become a more assertive leader and achieve greater success through improved conflict management and communication skills.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

• Understanding Assertiveness: Defining Assertive Communication, Passive vs. Aggressive vs. Assertive Behaviors
• Identifying and Managing Conflict: Conflict Styles, Root Cause Analysis, and Escalation
• Effective Communication Skills for Conflict Resolution: Active Listening, Non-violent Communication (NVC), and Empathy
• Negotiation and Compromise: Win-Win Strategies, Interest-Based Bargaining, and Mediation Techniques
• Assertiveness Techniques: Setting Boundaries, Saying No Effectively, and Handling Criticism
• Conflict Resolution Strategies: Problem-Solving Approaches, Collaborative Solutions, and De-escalation Tactics
• Building Rapport and Trust: Relationship Management, Emotional Intelligence, and Communication Styles
• Dealing with Difficult People: Managing Aggressive Behaviors, Handling Manipulation, and Setting Limits

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): 140
2 months (Standard mode): 90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Executive Certificate in Assertiveness & Conflict Resolution: UK Job Market Insights

Boost your career prospects with this valuable certificate. See how in-demand these skills are:

Career Role Description
Human Resources Manager (Assertiveness, Conflict Resolution) Manage employee relations, mediate disputes, and foster a positive work environment. High demand for strong conflict resolution skills.
Negotiator (Conflict Resolution, Assertiveness Training) Negotiate contracts, resolve disputes, and achieve mutually beneficial outcomes. Assertiveness is crucial for successful negotiation.
Project Manager (Conflict Management, Assertive Communication) Lead teams, manage competing priorities, and resolve conflicts within project timelines. Strong assertive communication is essential.
Senior Management Consultant (Conflict Resolution Skills, Assertiveness) Advise organizations on improving internal processes and resolving conflicts. Requires high-level assertiveness and conflict management capabilities.

Key facts about Executive Certificate in Assertiveness and Conflict Resolution

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An Executive Certificate in Assertiveness and Conflict Resolution equips professionals with the essential skills to navigate workplace challenges effectively. This program focuses on developing assertive communication strategies and conflict management techniques applicable across various industries.


Learning outcomes include mastering assertive communication styles, understanding various conflict resolution models (such as mediation and negotiation), and developing practical strategies for de-escalating tense situations. Participants learn to identify conflict triggers, manage emotions, and build collaborative relationships.


The program's duration typically ranges from a few weeks to several months, depending on the intensity and format (online, in-person, or blended). The flexible scheduling options cater to busy professionals seeking to enhance their career prospects.


This certificate holds significant industry relevance for professionals in human resources, management, customer service, and leadership roles. The ability to effectively manage conflict and communicate assertively is highly valued across diverse sectors, contributing to improved team dynamics and enhanced productivity. Strong interpersonal skills and effective communication are key for success in today's collaborative work environments.


Graduates of this program are better positioned to build stronger working relationships, improve team performance, and contribute to a more positive and productive workplace. The practical application of assertive communication and conflict resolution skills directly translates to increased efficiency and improved workplace harmony.

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Why this course?

An Executive Certificate in Assertiveness and Conflict Resolution is increasingly significant in today's UK market. The competitive landscape demands strong interpersonal skills, and the ability to navigate conflict constructively is crucial for career advancement. Recent studies reveal a concerning trend: the CIPD reports that workplace conflict costs UK businesses an estimated £28 billion annually. This highlights the urgent need for effective conflict resolution training. Furthermore, a 2023 survey by the Institute of Leadership & Management indicated that 70% of UK managers struggle with assertive communication.

Skill Importance
Assertiveness High - Crucial for clear communication and setting boundaries.
Conflict Resolution High - Essential for managing disagreements productively.

Investing in an Executive Certificate in Assertiveness and Conflict Resolution equips professionals with the vital skills to thrive in this demanding environment, leading to improved team dynamics, reduced stress, and ultimately, greater career success.

Who should enrol in Executive Certificate in Assertiveness and Conflict Resolution?

Ideal Audience for Executive Certificate in Assertiveness and Conflict Resolution Description
Executives and Managers Leading teams effectively requires strong assertiveness skills and the ability to navigate conflict constructively. This certificate empowers you to improve team dynamics and boost workplace productivity. According to the CIPD, stress-related workplace absence costs UK businesses billions annually; mastering conflict resolution skills directly impacts this.
HR Professionals Develop expertise in conflict management strategies, mediation techniques, and effective communication, contributing to a more positive and productive work environment. Improve employee relations and reduce instances of workplace disputes.
Project Managers Successfully managing projects often involves navigating disagreements and conflicting priorities amongst team members. This certificate provides the tools for assertive communication and productive conflict resolution, leading to on-time and within-budget project delivery.
Entrepreneurs and Business Owners Assertiveness and conflict resolution are critical for successful negotiation and building strong business relationships. Enhance your leadership capabilities and resolve challenges strategically, leading to increased business success. The UK has a high rate of small business startups; these skills are vital for survival.