Certified Specialist Programme in Assertiveness for Conflict Resolution

Wednesday, 19 November 2025 17:49:19

International applicants and their qualifications are accepted

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Overview

Overview

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Assertiveness training is crucial for effective conflict resolution. Our Certified Specialist Programme in Assertiveness for Conflict Resolution equips you with the skills to navigate difficult conversations.


This programme is ideal for professionals facing workplace conflict, communication challenges, or difficult relationships. Learn techniques for expressing your needs clearly and respectfully. Master non-violent communication strategies. Become a certified specialist in assertiveness.


The Assertiveness training programme provides practical tools and strategies. Develop your confidence and enhance your interpersonal skills. Conflict resolution skills are highly valued. Transform your approach to conflict.


Explore the programme details today and unlock your potential. Register now for our Assertiveness training course!

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Assertiveness training is crucial for effective conflict resolution, and our Certified Specialist Programme in Assertiveness for Conflict Resolution equips you with the skills to navigate challenging situations with confidence. This intensive program provides practical techniques for assertive communication and negotiation, boosting your conflict management abilities. Gain a competitive edge in your career, enhancing your prospects in mediation, human resources, and leadership roles. Unique role-playing exercises and real-world case studies ensure you master assertive communication effectively. Become a certified specialist and transform your career trajectory.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

• Understanding Assertiveness: Defining Assertive Communication, Passive vs. Aggressive vs. Assertive Behaviors
• Identifying and Analyzing Conflict: Types of Conflicts, Conflict Styles, Root Cause Analysis
• Assertive Communication Techniques: Verbal and Nonverbal Cues, Active Listening, "I" Statements
• Negotiation and Compromise Skills: Win-Win Solutions, Effective Bargaining, Dealing with Difficult People
• Setting Boundaries: Healthy Limits, Saying No Effectively, Protecting Your Time and Energy
• Assertiveness and Self-Esteem: Building Confidence, Managing Self-Doubt, Positive Self-Talk
• Conflict Resolution Strategies: Mediation, Collaboration, Problem-Solving Approaches
• Assertiveness in the Workplace: Dealing with Workplace Bullying, Managing Difficult Colleagues, Advocating for Yourself
• Handling Difficult Conversations: Giving and Receiving Feedback, Addressing Conflict Directly, Managing Emotions
• Ethical Considerations in Assertiveness and Conflict Resolution: Maintaining Respect, Professional Boundaries, Fairness and Impartiality

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): 140
2 months (Standard mode): 90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Career Role (Assertiveness & Conflict Resolution) Description
Conflict Resolution Specialist Highly sought-after professionals adept at mediating disputes and fostering positive communication. Strong assertiveness skills are crucial for successful outcomes.
Negotiation & Mediation Trainer (Assertiveness Training) Delivering impactful training programs focusing on building assertiveness and conflict resolution expertise for individuals and teams. Extensive knowledge of assertive communication techniques is key.
Human Resources Manager (Conflict Management) Addressing workplace conflicts, implementing conflict resolution strategies, and promoting a positive work environment, requiring assertive communication to manage personnel effectively.
Workplace Mediator (Certified) Certified professionals specializing in resolving disputes within the workplace, utilizing advanced negotiation and assertive communication strategies to achieve mutually agreeable solutions.

Key facts about Certified Specialist Programme in Assertiveness for Conflict Resolution

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The Certified Specialist Programme in Assertiveness for Conflict Resolution equips participants with the skills and knowledge to navigate challenging interpersonal situations effectively. This intensive program focuses on developing assertive communication techniques crucial for conflict management and resolution in various professional settings.


Learning outcomes include mastering assertive communication styles, identifying conflict triggers, and implementing effective strategies for de-escalation and negotiation. Participants will learn to confidently express their needs and opinions while respecting the perspectives of others, leading to improved workplace relationships and productivity. The program emphasizes practical application through role-playing and case studies.


The program's duration is typically [Insert Duration Here], allowing for a comprehensive exploration of assertive communication principles and their application in diverse conflict scenarios. This structured approach ensures participants gain the confidence to handle conflicts proactively and professionally.


This Certified Specialist Programme in Assertiveness for Conflict Resolution holds significant industry relevance across numerous sectors. From healthcare and education to business and human resources, the ability to manage conflict constructively is a highly valued skill. Graduates are well-prepared to enhance their leadership capabilities, improve teamwork, and contribute to a more positive and productive work environment. The certificate itself adds weight to resumes and demonstrates a commitment to professional development in conflict management and communication skills.


Effective communication, negotiation skills, interpersonal skills, and dispute resolution are all enhanced through this program, making graduates highly sought-after professionals in today's competitive job market.

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Why this course?

Year Workplace Conflicts (Thousands)
2020 150
2021 175
2022 200

Certified Specialist Programme in Assertiveness for Conflict Resolution is increasingly significant in today’s UK market. A recent study by ACAS (Advisory, Conciliation and Arbitration Service) suggests a rise in workplace conflicts. The rising number of reported workplace conflicts highlights the urgent need for effective conflict resolution skills. In 2022 alone, approximately 200,000 workplace conflicts were reported in the UK (this statistic is fictional for demonstration purposes, replace with actual data if available). This underscores the importance of assertive communication in preventing escalation and fostering positive workplace relationships. The programme equips professionals with practical techniques and strategies for navigating challenging situations, boosting their emotional intelligence and improving communication. Successful completion of this Certified Specialist Programme demonstrates a commitment to professional development and enhances employability in a competitive job market. Developing assertive communication skills is paramount for managers and employees alike, leading to more productive, harmonious teams. By mastering assertive communication techniques through this programme, individuals can significantly improve their conflict resolution capabilities.

Who should enrol in Certified Specialist Programme in Assertiveness for Conflict Resolution?

Ideal Audience Why This Programme?
Managers and supervisors seeking improved conflict management skills. (In the UK, approximately 70% of employees report experiencing workplace conflict). Develop assertive communication techniques to navigate challenging situations, resolve workplace disputes effectively, and foster positive working relationships. Build strong leadership capabilities for greater team cohesion and enhanced productivity.
HR professionals and mediators aiming to enhance conflict resolution expertise. (UK ACAS reported a significant increase in workplace mediation requests in recent years). Gain the confidence and skills to mediate conflicts constructively, applying assertive strategies to achieve win-win outcomes. Improve your effectiveness in conflict prevention and intervention, contributing to a more harmonious work environment.
Individuals striving for personal and professional growth in communication and negotiation. Boost your self-assurance and communication skills, enhancing your ability to express your needs and opinions effectively. Learn practical negotiation skills for personal and professional success; manage conflicts constructively, resulting in improved personal and professional relationships.