Certified Specialist Programme in Assertiveness for Conflict Management

Tuesday, 24 February 2026 09:27:41

International applicants and their qualifications are accepted

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Overview

Overview

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Certified Specialist Programme in Assertiveness for Conflict Management equips you with essential skills to navigate challenging situations.


This programme focuses on conflict resolution and communication skills. Learn techniques for assertive communication and negotiation.


Designed for professionals in all sectors, the Certified Specialist Programme in Assertiveness helps you become a more effective leader and team member.


Master assertive behaviours to improve workplace relationships and boost productivity.


Enhance your conflict management strategies and achieve better outcomes. Become a Certified Specialist in Assertiveness.


Explore the programme today and transform your approach to conflict!

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Assertiveness training is key to thriving in today's complex work environments. Our Certified Specialist Programme in Assertiveness for Conflict Management equips you with practical skills to navigate challenging situations effectively. Develop advanced conflict resolution techniques and enhance your communication skills, boosting your confidence and leadership potential. This unique programme includes interactive workshops, real-world case studies, and personalized coaching. Boost your career prospects and become a sought-after professional adept at fostering positive workplace dynamics. Gain the certification that sets you apart. Become an Assertiveness specialist today.

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Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

• Understanding Assertiveness: Defining Assertive Communication, Passive vs. Assertive vs. Aggressive Behaviors
• Identifying and Managing Your Emotions in Conflict: Self-awareness, Emotional Regulation techniques (Mindfulness, Cognitive reframing)
• Nonverbal Communication in Assertive Interactions: Body language, Tone of voice, Active listening skills
• Assertive Communication Techniques: "I" statements, Setting boundaries, Saying "no" effectively
• Conflict Resolution Strategies: Negotiation, Mediation, Compromise, Collaboration
• Dealing with Difficult People and Aggressive Behaviors: Conflict de-escalation, Setting limits, Managing aggression
• Assertiveness and Workplace Conflict Management: Professional assertiveness, Dealing with workplace bullying
• Building Confidence and Self-Esteem for Assertive Communication: Cognitive Behavioral Techniques, Positive self-talk
• Assertiveness Training and Practice: Role-playing exercises, Real-life application of learned skills
• Ethical Considerations in Assertive Conflict Management: Respect, Empathy, Fairness

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): 140
2 months (Standard mode): 90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Career Role (Assertiveness & Conflict Management) Description
Conflict Resolution Specialist Mediates disputes, facilitates constructive dialogue, and helps parties reach mutually acceptable solutions. High demand in HR and legal sectors.
Negotiation & Assertiveness Trainer Develops and delivers training programs focused on enhancing assertiveness skills and conflict management techniques. Growing demand in corporate settings.
Workplace Mediator (Certified) Provides neutral third-party assistance in resolving workplace conflicts, fostering positive work relationships. High demand in diverse industries.
HR Business Partner (Conflict Management Focus) Partners with business units to address employee relations issues, implementing strategies for conflict prevention and resolution. Strong demand in large organizations.

Key facts about Certified Specialist Programme in Assertiveness for Conflict Management

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The Certified Specialist Programme in Assertiveness for Conflict Management equips participants with the skills and confidence to navigate challenging interpersonal situations effectively. This intensive program focuses on practical application, providing you with immediately usable tools for conflict resolution.


Learning outcomes include mastering assertive communication techniques, developing strategies for de-escalation, and building resilience in the face of conflict. Participants will learn to identify conflict styles, manage emotions, and negotiate mutually beneficial solutions. This comprehensive approach builds a strong foundation in assertive communication skills.


The program's duration is typically [Insert Duration Here], offering a flexible learning schedule to accommodate busy professionals. The curriculum is designed for efficient learning, maximizing the impact of each session while respecting the time constraints of working individuals. This includes [Mention delivery method e.g., online modules, workshops].


This Certified Specialist Programme in Assertiveness for Conflict Management holds significant industry relevance across various sectors. From healthcare and education to business and human resources, the ability to manage conflict constructively is a highly valued skill. Graduates gain a competitive edge, enhancing their effectiveness as team players and leaders. Improved communication and negotiation skills are highly sought after in today's collaborative workplace.


Upon successful completion, participants receive a globally recognized certification, demonstrating their expertise in assertive conflict management. This credential enhances career prospects and professional credibility, showcasing your commitment to personal and professional development within the realm of conflict resolution and negotiation.

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Why this course?

The Certified Specialist Programme in Assertiveness for Conflict Management is increasingly significant in today’s UK market. Conflict resolution skills are paramount in a competitive landscape, and assertiveness training equips individuals to navigate workplace disagreements effectively. According to a recent survey by the CIPD, 70% of UK employees experience workplace conflict annually, highlighting a pressing need for improved conflict management skills. This programme provides practical tools and techniques to build confidence and handle challenging situations constructively. The ability to assert one's needs while respecting others is a highly valued skill, boosting productivity and employee well-being.

Conflict Type Percentage of Employees
Interpersonal 45%
Team-based 30%
Management-related 25%

Who should enrol in Certified Specialist Programme in Assertiveness for Conflict Management?

Ideal Audience for the Certified Specialist Programme in Assertiveness for Conflict Management Description UK Relevance
Professionals facing workplace conflict Managers, team leaders, and HR professionals struggling with difficult conversations, negotiation, and conflict resolution will benefit greatly from mastering assertive communication skills. This program helps build confidence and enhance workplace relationships. According to [Insert UK Statistic Source and Statistic about workplace conflict], a significant percentage of UK workplaces experience conflict annually, highlighting the need for effective conflict management strategies.
Individuals seeking personal growth Improve personal relationships, communication skills, and self-esteem. The program enhances negotiation skills and confidence in expressing personal needs. [Insert UK Statistic Source and Statistic about personal development courses], indicating a growing interest in personal development and improving communication skills.
Those in customer-facing roles Develop effective communication techniques for handling challenging customer interactions. Assertiveness training helps de-escalate tense situations and maintain professional composure. The UK service sector is significant, [Insert UK Statistic Source and Statistic about customer service industry size], meaning effective communication is vital for many professionals.