Certificate Programme in Social Media Crisis Management for Seniors

Tuesday, 18 November 2025 14:26:57

International applicants and their qualifications are accepted

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Overview

Overview

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Social Media Crisis Management is a crucial skill, especially for seniors navigating the digital world.


This Certificate Programme is designed for older adults seeking to understand and manage online reputational risks.


Learn practical strategies for handling negative comments and online controversies. We cover social media etiquette, privacy settings, and effective communication techniques.


The programme emphasizes building confidence in online interactions and navigating the complexities of social media. It's perfect for active seniors on platforms like Facebook and Twitter. This Social Media Crisis Management training will equip you with essential skills.


Enroll today and safeguard your online reputation! Discover more and register now!

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Social Media Crisis Management is a crucial skill, and our Certificate Programme empowers seniors to navigate the digital landscape confidently. Designed specifically for mature learners, this course equips you with practical strategies to mitigate online reputational damage. Learn how to identify, respond to, and prevent social media crises using proven techniques and case studies. Enhance your career prospects in public relations, communications, or community management. Gain valuable expertise in reputation management and digital communication strategies. Boost your confidence and become a social media crisis expert. This senior-focused program offers flexible learning options and personalized support.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

• Understanding Social Media Platforms for Seniors
• Identifying & Assessing Social Media Crises
• Crisis Communication Strategies (including social media)
• Developing a Social Media Crisis Communication Plan
• Responding to Negative Comments & Reviews
• Protecting Your Online Reputation
• Legal and Ethical Considerations in Social Media Crisis Management
• Post-Crisis Analysis and Improvement

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): 140
2 months (Standard mode): 90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Career Role Description
Social Media Manager (Crisis Management) Develops and implements strategies for proactive and reactive social media crisis communication; monitors social media channels for potential issues.
Communications Officer (Social Media Crisis) Manages internal and external communications during a social media crisis, ensuring consistent messaging and stakeholder engagement.
Digital PR Specialist (Crisis Response) Uses social media and other digital platforms to manage reputation during a crisis; proactively mitigates negative publicity.
Community Manager (Crisis Communication) Engages with online communities and addresses concerns during a crisis; ensures brand voice is maintained consistently.

Key facts about Certificate Programme in Social Media Crisis Management for Seniors

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This Certificate Programme in Social Media Crisis Management is specifically designed for seniors, equipping them with the essential skills to navigate the complexities of online reputation management.


Participants will learn to identify and assess potential social media crises, develop effective communication strategies, and utilize various social media platforms responsibly. The program incorporates practical exercises and real-world case studies relevant to today's digital landscape. This makes it highly relevant for individuals seeking to improve their digital literacy and online safety.


Upon completion, participants in the Certificate Programme in Social Media Crisis Management will be capable of crafting concise and impactful crisis communication messages, monitoring online sentiment, and responding appropriately to negative feedback. They will also understand relevant legal and ethical considerations related to online communication.


The program's duration is flexible, offered in a self-paced online format designed to accommodate the schedules of senior learners. This allows for a comfortable learning experience, focusing on practical application and skill development.


In today's interconnected world, the ability to manage online reputation and respond effectively to crises is vital, irrespective of age. This Certificate Programme in Social Media Crisis Management provides seniors with the confidence and knowledge to navigate the digital world safely and effectively, enhancing their online presence and personal well-being. It's a valuable addition to any senior's skillset and greatly improves their digital citizenship.


The programme directly addresses the growing need for digital literacy among seniors, offering practical solutions to managing online reputation and avoiding social media pitfalls. This makes graduates highly sought after in various volunteer roles and community organisations.

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Why this course?

Certificate Programme in Social Media Crisis Management is increasingly significant for UK seniors, a demographic often overlooked in digital literacy training. With over 12 million UK adults aged 65+ online (source: Ofcom 2023), and a rising number engaging in social media, the need for effective crisis management skills is paramount. This program equips seniors with the knowledge and confidence to navigate online challenges, protecting their reputation and well-being. The current trend of misinformation and online abuse highlights the pressing need for this specialized training. The programme addresses vital areas including identifying and responding to online threats, managing negative comments, and building a positive online presence.

Age Group Social Media Users (%)
65-74 60
75+ 30

Who should enrol in Certificate Programme in Social Media Crisis Management for Seniors?

Ideal Audience for Social Media Crisis Management Certificate
This Social Media Crisis Management certificate is perfect for senior professionals navigating the digital world. With over 50% of UK adults aged 65+ now online (Office for National Statistics), effective digital communication is crucial. This programme empowers senior leaders, managers, and communication professionals facing challenges in reputation management and online engagement. Learn to mitigate risks and build resilient online strategies for your organization. Develop your skills in crisis communication, social listening, and brand protection – essential for navigating today’s fast-paced digital landscape. This program focuses on practical application, so you can confidently handle any online challenge.